Advertising agencies

Feedback from four people, two of whom disagree.

Pidgy is an AI email assistant for advertising agencies. It sorts the account inbox before you open it, counts the days on every approval a client owes, drafts the reply in your words, and turns four rounds of contradictory feedback into work the studio can actually see.

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Gmail and OutlookYou click sendEU data residency

Today 3 of 15 done

Good morning.

Thursday, 3 September

9 waiting on you·21 waiting on clients·Campaign live in eight days

FocusWaitingProjects
CMClient legal wants the claim substantiated before the TV cut1dLive in 8 days
BRBrand manager, approval on the key visual, still open11dHolds print
MDMedia plan approved1dReturned
PRProduction company asked for the final VO script2dReply
94 replies drafted · 18 stale follow-ups · 341 to triage

Illustrative data from no real agency

A working week, on average

EmailThe actual work
120+

business emails a day, per person. Perhaps six change what you do.

Radicati Group, Email Statistics Report
23 min

to get back to what you were doing after one interruption.

Mark, Gudith and Klocke, UC Irvine, 2008
28%

of the working week goes to email, before any real work is opened.

McKinsey Global Institute, The social economy, 2012

The creative is approved. Except by the person who matters.

The brand manager loves it. Legal has a question. The marketing director has not opened it. The CEO's assistant forwarded it with no comment. Four people, one approval, and the print deadline is Friday.

It is that nothing on the account counts the days against a live date. Three hundred and forty a day in launch week, and the one that goes wrong is the approval nobody chased in writing.

Pidgy does not make the work.

Four things it does before you have opened anything.

NLIndustry: Q3 ad spend reportNewsletter
PMYour project tool invoice is readyNotification
Legal wants the claim substantiated before the TV cut ~30mLive in 8 daysNova Drinks
Brand manager approval on the key visual ~3m11 days waitingHolds print
RNRelease notes: timesheet remindersNotification
WBWebinar: retail media networksNewsletter

You only see what matters

Three hundred and forty a day in launch week, and the ones that matter are the ones with a live date behind them.

Nova Drinks, brandKey visual approval, asked twice11dFollow up
Nova Drinks, legalClaim substantiation, source file4dFollow up
Production companyVO script2dToo soon
Follow up · Nova Drinks, brandDrafted

Dear Karen, a short reminder about the key visual we sent on 23 August. Print closes Friday and we cannot release the files without your approval. A reply with approved is enough.

SendReady when you are

Follow-ups sorted for you

Which client stakeholder owes which approval, how many days, and the chase already written in your words. You press send.

KLFrom Karen LauwersNova Drinks, marketing · this morning

Key visual, legal, and the CEO

Key visual approved from my side. Legal still wants the source for the 30% less sugar claim in writing, and the CEO wants to see the TV cut before Monday's board. Can you send both?

VO script to the production company
Send legal the source for the sugar claim and the CEO the TV cutBefore MondayKaren LauwersNova Drinks
Release print files
Media plan approved

Emails become tasks

Who is asking, what for, and by when, lifted out of the email and put on the list with the deadline and the account attached.

KLApproval, key visualClient approval
LGClaim substantiation requestClient legal
PRQuote, TV productionSupplier quote
MDMedia plan, signedClient approval
INInvoice, photographerInvoice
NLAd spend reportNewsletter

Emails categorised for you

Client approvals, client legal, supplier quotes, invoices, industry reports. Labelled on arrival, so the substantiation request is one click, not a search.

Illustrative data from no real agency

And then the rest of the day.

Five more things Pidgy does between an email landing and the campaign going live.

  1. Contacts

    You already know who never answers. Now you can prove it.

    Every client stakeholder becomes a contact, with how long they usually take and how often they opened the conversation rather than you. When the timeline slips, the record of who waited on whom is already there, in your words, not theirs.

    Ask for a place in private beta →
    KL
    Karen LauwersNova Drinks, marketing manager
    Usually replies in4 days
    Answered first6 of 18
    Open with her3

    Who replied first

    KLKey visual, legal, and the CEO3 Sep
    YouKey visual, second ask29 Aug
    YouKey visual for approval23 Aug
  2. Replies

    Three ways to answer it. Or your own words.

    Every thread that needs a reply gets three, and they are the three things you would most plausibly say back given what the client asked.

    Ask for a place in private beta →

    Reply to Karen Lauwers

    “The CEO wants the headline changed. Can you have three new options by tomorrow?” Karen Lauwers, this morning

    Three likely answers click one

    Agree, scope it
    Ask what the CEO reacted to
    Protect the deadline
    Write it yourselfAlways available
    Selected draft Edit

    Dear Karen, we can have three headline options by tomorrow noon. To be useful they need to fit the approved key visual, so they will be headline changes only, not new concepts. Print still closes Friday.

    SendYou press it
  3. Projects

    And it adds up to a picture.

    Every campaign becomes a project: what is approved, what is not, who has it, what production is waiting for, and the days to live.

    Ask for a place in private beta →

    Projects, created for you

    Belfius Bank, autumn6 open
    Nova Drinks, launchYou

    AI summary

    12 of 15 approvals in. Key visual approved this morning. Blocked on legal's substantiation request and the CEO's view of the TV cut before Monday. Live in 8 days.

    80%Approved

    Timeline

    Key visual approved
    Legal, substantiation request

    Tasks

    Source to legalAM
    TV cut to CEOAM
    Tourism Flanders, winterLive
  4. Ask Pidgy

    Or just ask it.

    “What is still unapproved on Nova?” is a question the account manager answers today from a status doc last updated Tuesday.

    Ask for a place in private beta →

    Ask Pidgy

    What is still unapproved on Nova?

    Pidgy

    Three of fifteen. The one with a date on it:

    Claim substantiation · Nova Drinks, legalRequested 30 August · 4 days, source not yet sentOpen
    AMAmelie is the account manager. Hand her the reply?Delegate
    Ask anything about your mailbox
  5. Plan mode

    Your day on one side, the work on the other.

    You drag one into the other, and a launch week that is quietly overcommitted shows on Monday.

    Ask for a place in private beta →

    Plan mode click a task

    Unscheduled

    Substantiation source to legal20m
    TV cut to the CEO10m
    Three headline options2h

    Friday

    Nova, status call
    Drop a task here
    Studio review
    Drop a task here
    New business pitch
    Friday has two free hours. Three tasks want them.

Illustrative data from no real agency

Before you let anything near a client mailbox.

You click send

Pidgy drafts. It has no permission to send on your behalf, and there is no setting that grants one.

Hosted in the EU

Data residency in the EU, scoped per mailbox, DPA on request. Export or purge whenever you want.

It never deletes

Nothing is archived, moved, marked read or thrown away. Your mailbox is exactly where you left it.

Never trains on you

Correspondence builds your lists and your drafts. It is never used to train a model, ours or anyone else's.

Questions agencies ask

What does it cost?+

Per mailbox, monthly, published when we open to everyone. The first group is free. Asking for a place costs nothing and connects nothing.

Does it replace our project management tool?+

It replaces the part nobody keeps up to date: what was asked, when, and whether it came back. Timesheets, briefs and the studio schedule stay where they are.

Will it sound like the agency?+

It learns your phrasing from how you already write, per person. The account director's drafts sound like the account director. Every draft is yours to change and nothing goes without you.

What can it see, exactly?+

The account mailboxes you connect, and only those. The shared drive, the creative files and anything on a laptop are invisible to it.

Is client work used to train a model?+

No. Processing happens in the EU, scoped to the mailboxes you connect, under a data processing agreement we sign.

Our account mailboxes are shared. Does that work?+

Yes, and it is the case where an account director replying from a taxi stops being invisible to the studio. Everyone sees what they could already see. Pidgy never widens access.

A first group, chosen by hand.

Pidgy opens to a small number of agencies before anyone else, and we pick them ourselves. If advertising is your trade, tell us and we will be in touch.

Email only, nothing else askedAsking connects no mailboxWe reply either way