Estate agency

A buyer who viewed Saturday and heard nothing by Wednesday.

Pidgy is an AI email assistant for estate agents. It sorts the agency inbox before you open it, counts the days since a buyer, a seller or a notary last heard from you, drafts the follow-up in your words, and turns what you promised at a viewing into work you can see.

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Gmail and OutlookYou click sendEU data residency

Today 3 of 14 done

Good morning.

Wednesday, 8 April

7 waiting on you·29 waiting on others·Four viewings tomorrow

FocusWaiting
BYOffer on Leiestraat, seller has not answered2dOffer expires
SLEnergy certificate for the Koningin Astridlaan listing, still missing16dCannot list
NTNotary confirmed the compromis date1dReturned
BYSaturday viewer asked about the roof4dReply
77 replies drafted · 19 stale follow-ups · 284 to triage

Illustrative data from no real agency

A working week, on average

EmailThe actual work
120+

business emails a day, per person. Perhaps six change what you do.

Radicati Group, Email Statistics Report
23 min

to get back to what you were doing after one interruption.

Mark, Gudith and Klocke, UC Irvine, 2008
28%

of the working week goes to email, before any real work is opened.

McKinsey Global Institute, The social economy, 2012

The buyer is ready. The follow-up never went.

Four viewings on Saturday. One of them was serious and asked about the roof. By Wednesday they have viewed two other houses with two other agents and the question is still in a thread you meant to answer on Monday.

It is that nothing counts the days since a buyer last heard from you, or since you asked the seller for the energy certificate that keeps the listing off the portals. The only record is a scroll through sent items.

Pidgy does not sell the house.

Four things it does before you have opened anything.

NLMarket report: prices in East FlandersNewsletter
PTYour portal listing statistics, weeklyNotification
Offer on Leiestraat, seller has not answered ~5mOffer expiresSeller
Energy certificate, still missing ~3m16 days waitingCannot list
RNPortal release notes: virtual toursNotification
WBWebinar: pricing in a slow marketNewsletter

You only see what matters

Two hundred and eighty a day, and the ones that matter are the ones with a buyer behind them.

Seller, Koningin AstridlaanEnergy certificate, asked twice16dFollow up
Buyer, Leiestraat viewingQuestion about the roof4dFollow up
NotaryDraft compromis2dToo soon
Follow up · Buyer, Leiestraat viewingDrafted

Dear Mr and Mrs Claus, thank you for coming on Saturday. On the roof: it was renewed in 2019 and the invoice is in the file, which I can send. Would a second viewing on Thursday evening suit?

SendReady when you are

Follow-ups sorted for you

Which buyer has not heard from you, which seller owes a document, how many days, and the follow-up already written in your words. You press send.

SCFrom Sofie ClausBuyer, Leiestraat · Saturday

Leiestraat, a few questions

We liked the house. Before we decide: can you find out when the roof was last done and whether the attic can be converted? We would want to make an offer before the end of next week if the answers are good.

Chase the seller on the Leiestraat offer
Find out the roof date and attic conversion for the Claus familyBefore next FridaySofie ClausLeiestraat
Energy certificate, Koningin Astridlaan
Compromis date confirmed

Emails become tasks

Who is asking, what for, and by when, lifted out of the buyer's email and put on the list with the deadline and the property attached.

BYOffer, Leiestraat, 385,000Offer
SLMandate, signedContract
NTDraft compromisNotary
SLEnergy certificate, requestSeller document
PTListing statisticsPortal
NLMarket reportNewsletter

Emails categorised for you

Offers, mandates, notary, seller documents, portals, market reports. Labelled on arrival, so the offer is one click, not a search.

Illustrative data from no real agency

And then the rest of the day.

Four more things Pidgy does between an email landing and the keys being handed over.

  1. Contacts

    You already know who never answers. Now you can prove it.

    Every buyer, seller and notary becomes a contact, with how long they usually take, how often they opened the conversation, and what is outstanding. The serious buyer from Saturday is the one who wrote first.

    Start for free →
    SC
    Sofie ClausBuyer, viewed Leiestraat
    Usually replies in1 day
    Answered first3 of 4
    Open with her1

    Who replied first

    SCLeiestraat, a few questions4 Apr
    SCViewing request1 Apr
    YouConfirmation of Saturday2 Apr
  2. Replies

    Three ways to answer it. Or your own words.

    Every thread that needs a reply gets three, and they are the three things you would most plausibly say back given what the buyer or seller asked.

    Start for free →

    Reply to Sofie Claus

    “We would like to offer 365,000. Is there any point, or is the seller fixed on the asking price?” Sofie Claus, this morning

    Three likely answers click one

    Put it forward honestly
    Ask about the conditions
    Suggest a call
    Write it yourselfAlways available
    Selected draft Edit

    Dear Sofie, I will put 365,000 to the seller today. There is another interested party, so I would not expect it to be accepted as is, but it opens the conversation and I will come back to you by tomorrow evening.

    SendYou press it
  3. Ask Pidgy

    Or just ask it.

    “Who viewed last week and has not heard from us?” is a question you answer today from a diary and a guess.

    Start for free →

    Ask Pidgy

    Who viewed last week and has not heard from us?

    Pidgy

    Two of nine. The one who wrote to us first:

    Leiestraat, a few questions · Sofie ClausShe wrote Saturday · 4 days, no replyOpen
    AVAnke did the viewing. Hand her the reply?Delegate
    Ask anything about your mailbox→
  4. Plan mode

    Your day on one side, the work on the other.

    Plan mode puts your viewings calendar next to the tasks Pidgy pulled out of your mail. You drag one into the other, and a Saturday with four viewings and two follow-ups in it looks that way on Monday.

    Start for free →

    Plan mode click a task

    Unscheduled

    Roof date and attic for the Claus family15m
    Chase the seller on the offer5m
    Energy certificate follow-up5m

    Thursday

    Valuation, Ledeberg
    Drop a task here
    Viewing, Leiestraat
    Drop a task here
    Notary, compromis
    Thursday has two free hours. Three tasks want them.

Illustrative data from no real agency

Before you let anything near a client mailbox.

You click send

Pidgy drafts. It has no permission to send on your behalf, and there is no setting that grants one.

Hosted in the EU

Data residency in the EU, scoped per mailbox, DPA on request. Export or purge whenever you want.

It never deletes

Nothing is archived, moved, marked read or thrown away. Your mailbox is exactly where you left it.

Never trains on you

Correspondence builds your lists and your drafts. It is never used to train a model, ours or anyone else's.

Questions agents ask

What does it cost?+

Free to start, and no credit card is asked for. Paid plans are per mailbox, monthly, and you can see them before you connect anything.

Does it replace our CRM?+

It replaces the part nobody keeps up to date: who was asked what, when, and whether they answered. Listings, valuations and the portal feeds stay where they are.

Buyers call and message. Does it see that?+

No, by design. Pidgy reads the mailbox and nothing else. What it does see is every buyer who wrote after a viewing and did not get an answer.

What can it see, exactly?+

The mailboxes you connect, and only those. The portals, your CRM and anything on a phone are invisible to it.

Does it work in Dutch and French?+

Yes. It reads mixed language mailboxes and drafts in the language of the thread.

Is buyer and seller data used to train a model?+

No. Processing happens in the EU, scoped to the mailboxes you connect, under a data processing agreement we sign.

Start for free. No credit card needed.

Connect the mailbox you already use and see your own inbox sorted this afternoon. Nothing is sent without you.

Start for free →
No credit card neededGmail and OutlookYou click send

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