Law firms

Engagement letters and statements, outstanding for weeks.

Pidgy is an AI email assistant for law firms. It sorts the firm inbox before you open it, counts the days on every letter and statement a client has not returned, drafts the reminder in your words, and turns what a partner agreed in a thread into work the whole matter team can see.

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Gmail and OutlookYou click sendEU data residency

Today 2 of 9 done

Good morning.

Wednesday, 13 May

4 waiting on you·19 waiting on clients·Hearing on the 20th

FocusWaitingProjects
CTCourt bundle deadline, confirm the index1dCourt date
DHSigned engagement letter, still outstanding23dCannot bill
VPWitness statement returned, review2dReturned
MBOpposing counsel, proposed settlement figure1dReply
46 replies drafted · 8 stale follow-ups · 203 to triage

Illustrative data from no real law firm

A working week, on average

EmailThe actual work
120+

business emails a day, per person. Perhaps six change what you do.

Radicati Group, Email Statistics Report
23 min

to get back to what you were doing after one interruption.

Mark, Gudith and Klocke, UC Irvine, 2008
28%

of the working week goes to email, before any real work is opened.

McKinsey Global Institute, The social economy, 2012

The matter is ready. The paperwork behind it is not.

The advice went out on time. What did not come back is the signed engagement letter, the client's statement, the documents the paralegal asked for on the 20th and again on the 28th. Meanwhile the fee note cannot be raised.

It is that nothing in the firm counts the days. The only record that anyone chased at all is a scroll through a sent folder, usually the day before a hearing.

Pidgy does not give advice.

Four things it does before you have opened anything.

NLCase law digest, this weekNewsletter
PMYour practice management invoice is readyNotification
Court bundle deadline, confirm the index ~15mCourt dateCoteau v. Haring
Signed engagement letter, still outstanding ~3m23 days waitingCannot bill
RNRelease notes: document automationNotification
WBReminder: bar association CPD eveningNewsletter

You only see what matters

Two hundred a day across the firm, and the ones that matter are the ones with a court date behind them.

De Haan BVSigned engagement letter, asked twice23dFollow up
Van PraetWitness statement, first draft11dFollow up
CoteauBundle documents, tab 4 to 73dToo soon
Follow up · De Haan BVDrafted

Dear Mr De Haan, a short reminder about the engagement letter we sent on 20 April. We cannot open the file formally or issue a fee note until it is countersigned. A scanned copy is enough.

SendReady when you are

Follow-ups sorted for you

Which client owes which document on which matter, how long they have had the request, and the reminder already written in your words. You press send.

LCFrom Lena CoteauCoteau v. Haring · this morning

Bundle and the missing lease

Thanks for the draft index. I found the original lease, it is with my sister. Can you tell me exactly which pages you need so I can photograph them, before the bundle deadline on Friday?

Confirm the bundle index with counsel
Tell Lena which pages of the lease go in the bundleBefore FridayLena CoteauCoteau v. Haring
Review the Van Praet statement
Court fee paid

Emails become tasks

Who is asking, what for, and by when, lifted out of the email and put on the list with the deadline and the matter attached.

CTNotice of hearing, 20 MayCourt
DHEngagement letter, countersignedContract
VPWitness statement, draft 1Client document
MBWithout prejudice, settlement proposalOpposing counsel
BKClient account statement, AprilBank statement
NLCase law digestNewsletter

Emails categorised for you

Court post, engagement letters, client documents, opposing counsel, client account statements, digests. Labelled on arrival, so the lease is one click, not a search.

Illustrative data from no real law firm

And then the rest of the day.

Five more things Pidgy does between an email landing and the matter closing.

  1. Projects

    And it adds up to a picture.

    Every matter becomes a project: what has arrived, what is outstanding, who it is outstanding with, and the next date.

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    Projects, created for you

    De Haan BV, contract dispute3 open
    Coteau v. HaringYou

    AI summary

    Bundle 78% assembled. Blocked on the original lease, with the client. Hearing 20 May. Witness statement returned yesterday, not yet reviewed.

    78%Bundle ready

    Timeline

    Witness statement returned
    Lease requested from client

    Tasks

    Confirm index with counselLC
    Review witness statementJP
    Van Praet, employmentClear
  2. Contacts

    You already know who never answers. Now you can prove it.

    Everyone you correspond with on a matter becomes a contact, with how long they usually take and how often they opened the conversation. The difference between saying a client is slow and showing the court a timeline.

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    LC
    Lena CoteauClient, Coteau v. Haring
    Usually replies in2 days
    Answered first5 of 9
    Open with her2

    Who replied first

    LCBundle and the missing lease13 May
    YouBundle index6 May
    LCHearing date28 Apr
  3. Replies

    Three ways to answer it. Or your own words.

    Every thread that needs a reply gets three, and they are the three things you would most plausibly say back given what was asked.

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    Reply to Lena Coteau

    “Do I really have to come to the hearing on the 20th? I would rather not see him.” Lena Coteau, this morning

    Three likely answers click one

    Explain why attendance matters
    Offer to ask the court
    Propose a call first
    Write it yourselfAlways available
    Selected draft Edit

    Dear Lena, I understand. The court will expect you and your presence affects how the judge weighs the evidence. We will be with you throughout and can arrange for you to wait separately from Mr Haring.

    SendYou press it
  4. For your client

    A list, not a login.

    The client gets a link to their own outstanding items on their matter, not a client portal to remember a password for.

    Ask for a place in private beta →
    Coteau v. Haring, your items3 open
    The original leasePages 1, 2 and the signature pageUpload
    Your statement, signedUpload
    Bank statements, January to MarchUpload
    Identity documentReceived
  5. Ask Pidgy

    Or just ask it.

    “What is still outstanding on Coteau?” is a question the paralegal answers today from a notebook.

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    Ask Pidgy

    What is still outstanding on Coteau?

    Pidgy

    Two items before Friday. The one that blocks the bundle:

    Original lease, pages for tab 4 · Coteau v. HaringYou asked 6 May · 7 days, no replyOpen
    JPJulie is the paralegal on this matter. Hand her the follow up?Delegate
    Ask anything about your mailbox

Illustrative data from no real law firm

Before you let anything near a client mailbox.

You click send

Pidgy drafts. It has no permission to send on your behalf, and there is no setting that grants one.

Hosted in the EU

Data residency in the EU, scoped per mailbox, DPA on request. Export or purge whenever you want.

It never deletes

Nothing is archived, moved, marked read or thrown away. Your mailbox is exactly where you left it.

Never trains on you

Correspondence builds your lists and your drafts. It is never used to train a model, ours or anyone else's.

Questions law firms ask

What does it cost?+

Per mailbox, monthly, published when we open to everyone. The first group is free. Asking for a place costs nothing and connects nothing.

Does this breach professional secrecy?+

That is the right question. Processing happens in the EU, scoped to the mailboxes you connect, under a data processing agreement we sign. Your mail is never used to train a model. We put our sub-processors and the model provider in writing so your bar association compliance can review it before anything is connected.

Does it give legal advice or draft pleadings?+

No. It drafts replies to correspondence, which you read and send or discard. Nothing it writes is advice until a lawyer has read it. Pleadings, opinions and filings stay with you.

What can it see, exactly?+

The firm mailboxes you connect, and only those. Your document management system, the court portal and anything on a laptop are invisible to it by design.

Does it file anything with the court?+

No. No filing, no submitting, no signing. It makes sure the deadline and the documents reach you in time.

Our matter mailboxes are shared. Does that work?+

Yes, and it is the case where a partner replying from their phone stops being invisible to the paralegal. Everyone sees what they could already see. Pidgy never widens access.

A first group, chosen by hand.

Pidgy opens to a small number of firms before anyone else, and we pick them ourselves. If law is your trade, tell us and we will be in touch.

Email only, nothing else askedAsking connects no mailboxWe reply either way