Property management

Tenants, owners and contractors in one mailbox.

Pidgy is an AI email assistant for property managers. It sorts the office inbox before you open it, counts the days on every repair a contractor has not confirmed and every document an owner has not returned, drafts the reply in your words, and turns a tenant's complaint into work you can see.

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Gmail and OutlookYou click sendEU data residency

Today 5 of 17 done

Good morning.

Monday, 26 January

8 waiting on you·34 waiting on others·General meeting on the 5th

FocusWaitingProjects
TNHeating out in Residentie Park, flat 3B0dNo heating
CTPlumber, still no date for the roof leak13dTenant waiting
OWOwner returned the signed mandate1dReturned
SYSyndic, agenda for the general meeting3dReply
102 replies drafted · 21 stale follow-ups · 388 to triage

Illustrative data from no real management office

A working week, on average

EmailThe actual work
120+

business emails a day, per person. Perhaps six change what you do.

Radicati Group, Email Statistics Report
23 min

to get back to what you were doing after one interruption.

Mark, Gudith and Klocke, UC Irvine, 2008
28%

of the working week goes to email, before any real work is opened.

McKinsey Global Institute, The social economy, 2012

Three sides, one inbox, and every one of them is waiting.

The tenant reports a leak. The owner wants to know what it costs. The plumber says Thursday and does not come. Each of them writes to the same address, and each thread has the other two copied in by the end.

It is that nothing counts the days on a repair, or on the owner's approval that unblocks it, or on the contractor's quote. Three hundred and ninety a day, and the one that goes wrong is the leak nobody chased in writing.

Pidgy does not fix the roof.

Four things it does before you have opened anything.

NLRegulation update: rental indexationNewsletter
SWYour property software invoice is readyNotification
Heating out in Residentie Park, flat 3B ~5mNo heating, JanuaryTenant
Plumber, still no date for the roof leak ~3m13 days waitingTenant waiting
RNRelease notes: meter readingsNotification
WBWebinar: energy renovation of co-owned buildingsNewsletter

You only see what matters

Three hundred and ninety a day, and the ones that matter are the ones with a tenant behind them.

Plumber, DerooDate for the roof leak, asked twice13dFollow up
Owner, De WildeApproval for the boiler quote6dFollow up
Tenant, 3BPhotos of the damp2dToo soon
Follow up · Plumber, DerooDrafted

Dear Mr Deroo, a short reminder about the roof leak at Residentie Park. The tenant has had a bucket in the bedroom for thirteen days. I need a date this week or I have to give the job to someone else.

SendReady when you are

Follow-ups sorted for you

Which contractor owes a date, which owner owes an approval, how many days, and the chase already written in your words. You press send.

OWFrom Peter De WildeOwner, Residentie Park 3B · this morning

Boiler quote and the general meeting

Approved for the boiler, go ahead. Two things: can you add the bicycle storage to the agenda for the general meeting before the invitations go out on the 29th, and send me last year's accounts?

Book the boiler replacement
Add bicycle storage to the general meeting agendaBefore 29 JanPeter De WildeResidentie Park
Send last year's accounts to De Wilde
Mandate received

Emails become tasks

Who is asking, what for, and by when, lifted out of the owner's email and put on the list with the deadline and the building attached.

TNRepair request, heating, 3BTenant
CTQuote, boiler replacementContractor quote
OWApproval, boilerOwner
SYAgenda, general meetingCo-owners
INInvoice, lift maintenanceInvoice
NLIndexation updateNewsletter

Emails categorised for you

Tenants, contractor quotes, owner approvals, co-owner business, invoices, updates. Labelled on arrival, so the boiler quote is one click, not a search.

Illustrative data from no real management office

And then the rest of the day.

Five more things Pidgy does between an email landing and the ticket being closed.

  1. Projects

    And it adds up to a picture.

    Every building becomes a project, and every repair inside it: reported when, quoted when, approved when, done when.

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    Projects, created for you

    Kaaihof, facade renovation7 open
    Residentie ParkYou

    AI summary

    7 of 12 open repairs closed this month. Roof leak 3B blocked on the plumber, 13 days. Boiler approved this morning. General meeting on the 5th, agenda closes the 29th.

    58%Repairs closed

    Timeline

    Boiler quote approved
    Roof leak reported, 3B

    Tasks

    Chase plumberKD
    Agenda, bicycle storageKD
    Villa LindeQuiet
  2. Contacts

    You already know who never answers. Now you can prove it.

    Every tenant, owner and contractor becomes a contact, with how long they usually take and how often they opened the conversation. The plumber who never confirms shows up as a number, before you book him again.

    Ask for a place in private beta →
    JD
    Jan DerooPlumber, contractor
    Usually replies in6 days
    Answered first1 of 9
    Open with him2

    Who replied first

    YouRoof leak, second ask20 Jan
    YouRoof leak, date13 Jan
    JDInvoice, kitchen tap4 Dec
  3. Replies

    Three ways to answer it. Or your own words.

    Every thread that needs a reply gets three, and they are the three things you would most plausibly say back given who asked.

    Ask for a place in private beta →

    Reply to Peter De Wilde

    “Why is the roof leak taking two weeks? The tenant is threatening to withhold rent.” Peter De Wilde, this morning

    Three likely answers click one

    Explain, and act
    Ask for a call with the tenant
    Change contractor
    Write it yourselfAlways available
    Selected draft Edit

    Dear Mr De Wilde, the delay is the plumber, who has not confirmed a date despite two reminders. I am giving him until Wednesday and then moving the job. I will write to the tenant today so they know it is being handled.

    SendYou press it
  4. Ask Pidgy

    Or just ask it.

    “Which repairs are older than ten days?” is a question you answer today from a ticket system and memory.

    Ask for a place in private beta →

    Ask Pidgy

    Which repairs are older than ten days?

    Pidgy

    Two of twelve. The one with a tenant under it:

    Roof leak, flat 3B · Residentie ParkReported 13 January · 13 days, no date from the plumberOpen
    KDKatrien manages this building. Hand her the contractor?Delegate
    Ask anything about your mailbox
  5. For your owner

    A list, not a login.

    Owners get a link to their own open approvals and documents, not a portal to remember a password for.

    Ask for a place in private beta →
    Residentie Park 3B, your items2 open
    Approve the roof repair quoteSecond contractor, attachedAnswer
    Signed lease renewalUpload
    Boiler quoteReceived
    MandateReceived

Illustrative data from no real management office

Before you let anything near a client mailbox.

You click send

Pidgy drafts. It has no permission to send on your behalf, and there is no setting that grants one.

Hosted in the EU

Data residency in the EU, scoped per mailbox, DPA on request. Export or purge whenever you want.

It never deletes

Nothing is archived, moved, marked read or thrown away. Your mailbox is exactly where you left it.

Never trains on you

Correspondence builds your lists and your drafts. It is never used to train a model, ours or anyone else's.

Questions property managers ask

What does it cost?+

Per mailbox, monthly, published when we open to everyone. The first group is free. Asking for a place costs nothing and connects nothing.

Does it replace our ticket system?+

It replaces the part nobody keeps up to date: what was asked, when, and whether it came back. Tickets, meter readings and the accounts stay where they are.

Tenants call and WhatsApp. Does it see that?+

No, by design. Pidgy reads the office mailbox and nothing else. What it can do is give owners a link to their open approvals, so those stop arriving by phone.

What can it see, exactly?+

The office mailboxes you connect, and only those. Your property software, the bank and anything on a laptop are invisible to it.

Does it work in Dutch and French?+

Yes. It reads mixed language mailboxes and drafts in the language of the thread, which in a Brussels building is both.

Is tenant and owner data used to train a model?+

No. Processing happens in the EU, scoped to the mailboxes you connect, under a data processing agreement we sign.

A first group, chosen by hand.

Pidgy opens to a small number of offices before anyone else, and we pick them ourselves. If property is your trade, tell us and we will be in touch.

Email only, nothing else askedAsking connects no mailboxWe reply either way