Use case · Advertising agencies

How Ava runs an agency's client inbox with Pidgy.

Ava runs accounts at a 25-person agency. Every brief, feedback round and sign-off lives in email. This is how Pidgy flies for her.

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Works with Gmail & Outlook Data stays in the EU
Assistant to
Ava Pidgy, the AI email assistant, holding a task list
pidgy · Ava's account overview
🔍  Search clients… All clients Waiting on client
Verano Drinks · summer launch
Awaiting sign-off
V3 sign-off · draft ready
Ostro Bikes · rebrand
In studio
Presentation Fri
Calla Beauty · always-on
Collecting assets
Waiting on assets
Fenn & Sons · pitch won
Live
Kicked off ✓
11 accounts · 3 waiting on sign-off · 2 deadlines this week

Where the account team loses most time.

5h

Chasing approvals

Every week. Key visuals, cost estimates, media plans: presented once, then chased through three follow-ups and a status call.

A real Friday email"Hi Julia, friendly reminder nr. 3: we're still waiting on the V3 sign-off to make the print deadline…"
24

Tasks hiding in feedback threads

Found on day one. Client notes scattered across reply-chains, translated into studio work from memory.

Buried in a thread"…small thing: can the logo be 10% bigger on the second frame? And the blue feels off."
2h

Sunday triage

Rebuilding every account's status for Monday's traffic meeting from the week's mail.

Ava, before Pidgy"Monday's status call was me reading email aloud to the team."
Approvals, without the chaos

Pidgy, on the account.

01 · account overview

Every client, every campaign.

All accounts in one list with a stage and a next action. Which campaign is waiting on the client, which on the studio, and which on Ava: answered in a glance, not a scroll.

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Accounts
Verano Drinks · summer launch
4 docs · 12 emails · 3 open tasks
64%
Ostro Bikes · rebrand
2 docs · 7 emails · 1 open task
38%
Calla Beauty · always-on
6 docs · 4 emails · 2 open tasks
82%
Fenn & Sons · pitch
8 docs · 23 emails · all done
100%
02 · automatic

Feedback becomes a task list.

Julia's notes on page 4 of a thread become studio tasks with deadlines, delegated to the creative lead in one click. Ava stops being the human clipboard between client and studio.

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Inbox
SL
Julia Marsh
2 min ago
Re: Summer launch, feedback V3

Hi Ava, the board approved the concept. We need the final key visual by May 2nd.

Could you send the updated media plan? High priority.

Priority detected. Tasks ranked & delegated.
Today, by priority
Send media plan · Verano
TodayFrom email
Rework key visual V3 · Verano
Due May 2Delegated · Noor
Review copy deck · Ostro
Due Apr 30
Prep the campaign report
Due May 5
2 to-dos created · 1 auto-delegated
03 · the 9am sweep

Approvals chased for you.

v3_FINAL_final ends here. Pidgy shows which sign-offs have gone quiet and drafts the nudge in Ava's voice, tone dialled to the client. Chasing a key visual takes 40 seconds.

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Waiting on others 3 waiting
JM
Re: Key visual V3 sign-off
Julia Marsh · waiting 6 days
6d
NP
Re: Brand asset pack
Nina Petrov · waiting 9 days
9d
TL
Re: PO number
Theo Lang · waiting 3 days
3d
Pidgy drafted a follow-up
Hi Julia, quick nudge from our side: we're still waiting on the V3 sign-off to hold the print deadline. You can approve via your secure link. Happy to jump on a call if useful.
Follow-up sent
04 · clients love this

Sign-off via magic link.

The client gets one secure link, no portal login: their approval list with the cost estimate to sign, the assets to upload, the PO to confirm. Sign-offs arrive without a status call.

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In your client's inbox
PO
Ava's team via Pidgy
to j.marsh@veranodrinks.com
Mon 09:01
3 things we still need from you
Good morning Julia,
A short list is waiting for you below. Upload in place, no account needed. It takes about two minutes.
↩ Reply↪ Forward
Verano Drinks · your approval list
3 items · shared by Ava's team
Signed cost estimate (1 missing)Upload
Brand asset packUpload
PO numberReceived ✓
Sign-off received · zero status calls made
05 · traffic

The studio week, planned.

Deadlines from every account dragged into the team's calendar blocks on Friday. Monday's traffic meeting starts from a plan instead of a triage.

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This week
9101112
Mon
Standup
Tue
Client call
Wed
Review · V3 key visual
Thu
Reading
Fri
Deadline
Today · 4 tasks
✉Review the V3 key visualest. 1 h · due FriReply
✉Counter-sign the cost estimateest. 6 min · due tomorrowSign
✉Pay invoice 2026-0418est. 3 min · due FriPay
+Prep the campaign reportest. 45 min · due MonYou
Wed · 10:00 → 11:00
Duration
Deadline
Fri · May 23
Remind me 15 min before
Added · Wed 10:00, deadline Fri

Ava's first season.

6.5h

per week back, measured over her first two months

24

studio tasks recovered from feedback threads on day one

0

campaign deadlines missed since sign-offs moved to Pidgy

40s

to chase an approval that used to take a status call

"Client feedback goes straight to the studio now. I stopped being the bottleneck."

Ava · account director, 25-person agency · composite of Pidgy's pilot users

Frequently asked questions.

How does Pidgy connect to our email?+
Pidgy connects to Gmail and Outlook with read access. It extracts feedback, requests, and deadlines into the account overview. Nothing is sent without your say.
Is client work confidential?+
Data stays in the EU and processing is GDPR-compliant. Campaigns, estimates, and assets move through scoped access instead of forwarded threads.
Does it handle multiple accounts per person?+
That's the design. Every account manager sees their accounts with stages and open sign-offs; the traffic view rolls it up for the team.
Do clients need a portal login?+
No. Clients get a secure magic link that opens their own approval list: what needs sign-off, what to upload, by when. No login, no password, no onboarding email.
What does it cost?+
Simple monthly pricing per mailbox, announced at launch. We onboard from the waitlist in order, so early joiners fly first.

Want your own prize-winning assistant?

Pidgy onboards from the waitlist, in order. Join now and you're at the front of the loft when the doors open.

First in loft, first served No spam, we're the anti-email-volume company

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