Use case · Corporate teams

How Carl's team runs their shared workload with Pidgy.

Carl leads a 15-person operations team. Coordination eats a third of their week: requests, status pings, handovers. This is how Pidgy flies for them.

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Works with Gmail & Outlook Data stays in the EU
Assistant to
Carl
Pidgy, the AI email assistant, holding a task list
pidgy · Carl's team overview
🔍  Search clients… All clients Waiting on client
Meridian Supply · vendor onboarding
Collecting docs
Contract docs · draft ready
Office move · phase 2
In review
Sign-off Fri
Q3 budget pack · inputs
Collecting inputs
Waiting on finance
Security audit · 2026
Closed
Closed ✓
18 open requests · 4 waiting on others · 3 due this week

Where Carl loses most time.

35%

Time lost to coordination

Of professional time goes to chasing, forwarding, and status pings, measured in a study across 150 professionals.

A real Tuesday ping"Hi, did you see my email from last Tuesday? Just checking where this stands."
28

Requests hiding in threads

Found across the team's inboxes on day one. Owed answers and handovers living in fifteen separate memories.

Buried in a thread"…can you pick this up with facilities? I think it fell between us."
2h

Monday standup archaeology

Half the standup was reading email aloud to reconstruct who owed what to whom.

Carl, before Pidgy"Half our standup was reading email aloud."
What Carl's team uses most

Five features, one calmer team.

01 · open all day

The whole team's requests, one view.

The team's home screen. Every open request in one list with an owner and a stage. Standup stopped being a status readout because the status is on screen.

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All projects
Meridian Supply · onboarding
4 docs · 12 emails · 3 open tasks
64%
Office move · phase 2
2 docs · 7 emails · 1 open task
38%
Q3 budget pack · inputs
6 docs · 4 emails · 2 open tasks
82%
Security audit · 2026
8 docs · 23 emails · all done
100%
02 · automatic

To-dos that write themselves.

Omar's ask on page 4 of a thread would have fallen between two people. Now it's a task with a deadline and an owner, delegated to Sana in one click.

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Inbox
SL
Omar Haddad
2 min ago
Re: Onboarding, next steps

Hi Carl, thanks for the kickoff call. We need the countersigned MSA by May 2nd.

Could you send the insurance certificate? High priority.

Priority detected. Tasks ranked & delegated.
Today, by priority
Chase insurance certificate · Meridian
TodayFrom email
Review MSA redlines · Meridian
Due May 2Delegated · Sana
Update the vendor tracker
Due Apr 30
Prep Friday's ops review
Due May 5
2 to-dos created · 1 auto-delegated
03 · the team's 9am ritual

Follow up in one click.

Pidgy shows who's gone quiet and drafts the reminder in the sender's own voice. Pick the tone, maybe tweak a word, hit send. Chasing the MSA took 40 seconds, not 40 minutes.

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Waiting on others 3 threads
OH
Re: Signed MSA
Omar Haddad · waiting 6 days
6d
IF
Re: Q3 budget inputs
Ines Farro · waiting 9 days
9d
LG
Re: Access request
Leo Grant · waiting 3 days
3d
Pidgy drafted a follow-up
Hi Omar, quick nudge from our side: we're still missing the countersigned MSA for the onboarding. You can add it via your secure link. Happy to help if anything is unclear.
Follow-up sent
04 · vendors love this one

Vendors get a magic link.

Meridian's account manager gets one secure link, no login, no account. It lands in his inbox and opens his own document list: what's needed, by when, upload in place. The MSA arrived without a single chasing ping.

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In your client's inbox
PO
Carl's team via Pidgy
to o.haddad@meridiansupply.com
Mon 09:01
3 documents we still need from you
Good morning Omar,
A short list is waiting for you below. Upload in place, no account needed. It takes about two minutes.
↩ Reply↪ Forward
Meridian Supply · your document list
3 items · shared by Carl's team
Signed MSA (1 missing)Upload
Insurance certificateUpload
VAT / W-9 formReceived ✓
MSA received · zero chasing pings sent
05 · Fridays feel different

Plan the week, in one move.

On Friday, Carl drags next week's deadlines into calendar blocks. Pick a duration, set a reminder, done. Monday starts from a plan instead of a pile.

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This week
9101112
Mon
Standup
Tue
Client call
Wed
Review · MSA redlines
Thu
Reading
Fri
Deadline
Today · 4 tasks
Review the MSA redlinesest. 1 h · due FriReply
Counter-sign the office leaseest. 6 min · due tomorrowSign
Pay invoice 2026-0418est. 3 min · due FriPay
+Prep Friday's ops reviewest. 45 min · due MonYou
Wed · 10:00 → 11:00
Duration
Deadline
Fri · May 23
Remind me 15 min before
Added · Wed 10:00, deadline Fri

Carl's first season.

6.5h

per person per week back, measured over the first two months

28

open requests recovered from the team's inboxes on day one

0

dropped handovers since the request list moved to Pidgy

40s

to send a chase email that used to take 40 minutes

"Standup stopped being a status meeting. The status is on screen."

Carl · operations lead, 15 people · composite of Pidgy's pilot teams

Frequently asked questions.

How does Pidgy connect to our email?+
Pidgy connects to each mailbox on Gmail and Outlook with read access, and rolls requests, owners, and deadlines up into the team overview. Nothing is sent without a person's say.
Is company data safe?+
Data stays in the EU, processing is GDPR-compliant, access is scoped per mailbox, and Pidgy is built in Ghent, Belgium.
Does the whole team need it on day one?+
No. Teams usually start with two or three coordination-heavy roles, then widen. The overview gets more complete with every mailbox that joins.
Do vendors need an account?+
No. External parties get a secure magic link that opens their own list: what's needed, by when, upload in place. No login, no password, nothing to explain.
What does it cost?+
Simple monthly pricing per mailbox, announced at launch. We onboard from the waitlist in order, so early joiners fly first.

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