Use case · Property managers

How Paul runs a property manager's inbox with Pidgy.

Paul manages 140 units. Tenants report, contractors quote, owners ask: all of it lands in one inbox, all day. This is how Pidgy flies for him.

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Works with Gmail & Outlook Data stays in the EU
Assistant to
Paul
Pidgy, the AI email assistant, holding a task list
pidgy · Paul's portfolio overview
🔍  Search clients… All clients Waiting on client
Kade 11 · apt 3B · boiler repair
Awaiting quote
Plumber quote · nudge ready
Elm Street 24 · lease renewal
Renewal out
Renewal deadline Fri
Harbor View 12 · move-in
Move-in docs
Waiting on signed lease
Birch Lane 7 · inspection
Closed
Passed ✓
140 units · 6 open work orders · 3 renewals this week

Where the portfolio leaks time.

7h

Chasing contractors & documents

Every week. Quotes, repair confirmations, signed leases, meter readings: the manager is the middleman of every thread.

A real Friday email"Hi Marco, quick reminder nr. 3: we still need your quote for the boiler in Kade 11 3B…"
33

Open items found on day one

Across the portfolio: reported issues, promised quotes, expiring leases, owner questions, all in one inbox and one memory.

Buried in a thread"…also the tenant in 2A asks again about the window, that's the third email."
2h

Sunday portfolio triage

Rebuilding which unit waits on which contractor before Monday's calls.

Paul, before Pidgy"Tenants didn't complain about repairs. They complained about the silence in between."
Tenants · contractors · owners

Pidgy, on the portfolio.

01 · the portfolio

Every issue, every unit.

Repairs, arrears, lease renewals and inspections in one list with a stage and an owner. Which leak waits on a quote, which lease expires next month: one glance across 140 units.

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Portfolio · open items
Kade 11 3B · boiler
4 docs · 12 emails · 3 open tasks
64%
Harbor View 12 · move-in
2 docs · 7 emails · 1 open task
38%
Elm Street 24 · renewal
6 docs · 4 emails · 2 open tasks
82%
Birch Lane 7 · inspected
8 docs · 23 emails · all done
100%
02 · automatic

Tenant reports become work orders.

The leaking boiler reported at 22:47 becomes a work order on the right unit with the right urgency, delegated to the contractor pipeline before Paul's first coffee.

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Inbox
SL
Marco Deen
2 min ago
Re: Kade 11 3B, boiler

Hi Paul, I looked at the boiler. I can have the repair done by May 2nd.

Could you send the work order confirmation? High priority.

Priority detected. Tasks ranked & delegated.
Today, by priority
Send work order · Kade 11 3B
TodayFrom email
Confirm repair date with tenant · 3B
Due May 2Delegated · Sana
Prepare renewal · Elm Street 24
Due Apr 30
Prep the inspection round
Due May 5
2 to-dos created · 1 auto-delegated
03 · contractors on the clock

Quotes & jobs chased for you.

The quiet plumber, the unsent invoice, the unconfirmed repair date: each surfaces with a nudge drafted in Paul's voice. Tenants stop calling twice because contractors got chased once.

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Waiting on others 3 waiting
MD
Re: Boiler quote, Kade 11 3B
Marco Deen · waiting 6 days
6d
DW
Re: Signed lease
Dana Wells · waiting 9 days
9d
AB
Re: Meter readings
Arlo Beck · waiting 3 days
3d
Pidgy drafted a follow-up
Hi Marco, quick nudge from my side: I'm still waiting on your quote for the boiler in Kade 11 3B. The tenant has no hot water, so timing matters. You can add it via your secure link.
Follow-up sent
04 · tenants love this

Documents via magic link.

Tenants and applicants get one secure link: the lease to sign, the ID to upload, the damage photos to add. Move-ins and check-outs stop drowning in attachments.

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In your client's inbox
PO
Paul via Pidgy
to m.deen@deentechniek.be
Mon 09:01
3 items open on your jobs
Good morning Marco,
A short list is waiting for you below. Upload in place, no account needed. It takes about two minutes.
↩ Reply↪ Forward
Kade 11 3B · your job list
3 items · shared by Paul
Boiler quote (1 missing)Upload
Repair date confirmationUpload
Invoice March jobReceived ✓
Quote received · the tenant is informed
05 · the portfolio week

Inspections planned, renewals blocked.

Inspections, renewal deadlines and contractor windows dragged into calendar blocks. The portfolio runs on a schedule instead of on the loudest tenant.

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This week
9101112
Mon
Standup
Tue
Client call
Wed
Review · boiler quote
Thu
Reading
Fri
Deadline
Today · 4 tasks
Review the boiler quoteest. 1 h · due FriReply
Counter-sign the lease renewalest. 6 min · due tomorrowSign
Pay invoice 2026-0418est. 3 min · due FriPay
+Prep the inspection roundest. 45 min · due MonYou
Wed · 10:00 → 11:00
Duration
Deadline
Fri · May 23
Remind me 15 min before
Added · Wed 10:00, deadline Fri

Paul's first season.

6.5h

per week back, measured over his first two months

33

open portfolio items surfaced on day one

0

lease renewals missed since the portfolio moved to Pidgy

40s

to chase a quote that used to take three calls

"Tenants get an answer the same day now, because the chasing behind it happens by itself."

Paul · property manager, 140 units · composite of Pidgy's pilot users

Frequently asked questions.

How does Pidgy connect to my email?+
Pidgy connects to Gmail and Outlook with read access. It extracts tenant reports, contractor commitments, and deadlines into your portfolio overview. Nothing is sent without your say.
Is tenant data safe?+
Data stays in the EU and processing is GDPR-compliant. Leases and IDs move through tracked secure links instead of email attachments.
Does it replace my property software?+
No. Your management software stays the record of units and leases; Pidgy works the inbox layer where reports, quotes and chasing actually live.
Do tenants and contractors need an account?+
No. Each gets a secure magic link with their own list: the lease to sign, the quote to deliver, the photos to upload. No login, no app to install.
What does it cost?+
Simple monthly pricing per mailbox, announced at launch. We onboard from the waitlist in order, so early joiners fly first.

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